Frequently Asked Questions


Yes, IndeeLift human floor lifts can be used in any room of the house, including the bathroom given its small footprint!

IndeeLift human floor lifts are powered by a rechargeable lithium-ion battery. If the battery is dead, the unit can still be plugged into an electrical outlet to be operated.

Each battery can perform 10-15 lifts between charges.

You can request reimbursement through Medicare Part B if you meet eligibility requirements. IndeeLift outlines these steps here. This information does not constitute legal advice. We are providing this information from sources authorized by the Centers for Medicare and Medicaid Services (CMS) as a courtesy. For any questions contact the Medicare ombudsman center. IF YOU NEED HELP, CALL 1-800-MEDICARE (1-800-633-4227)

Yes, IndeeLift human floor lifts are designed to be easy to operate. They are moved around like a traditional dolly and can be controlled using a simple handheld remote.

Yes, the IndeeLift can be self-operated. Many individuals after a fall can still scoot or crawl to the device even if it is in another room. They then simply lift themselves up.

IndeeLift’s removable rise-assist handles can be removed to allow a lateral transfer to a chair, wheelchair or other surface. 

Some individuals lack core and/or arm strength to maintain stability on the IndeeLift. The safety belt(s) help to secure the user as they are rising up. Floor to seat models come with one belt; the floor to stand models come with two.  

Yes, simply plug in the charging A/C power cord into a power outlet and the unit will operate.

For our consumer, EMS and care center models, the seat width is 14 inches. For the professional healthcare model, 22 inches. 

IndeeLift human floor lifts require minimal maintenance, and since powder-coated, can be wiped down as required. Maintain the battery by leaving plugged in and the smart charger will do it automatically. Or by plugging it in overnight once every 2-3 months. 

Yes, IndeeLift human floor lifts come with a one to two-year manufacturer’s warranty, depending on the model, that covers defects and malfunctions.

The delivery time can vary depending on the model and availability, but typically ranges from 1-2 weeks and ships via either UPS or FedEx. We do our best to ship within 5 business days  – shipments go via ground parcel service and will take 7-10 business days to arrive dependent on distance. 

Depending on the device model, the weights vary from 67 to 78 lbs. 

Wheels – 1 bolt per wheel and we include the wrench. The armrests /Rise-Assist Handles must be placed in their brackets and the battery needs to be charged. That’s all!      

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